Liz Collis's blog

Southern Housing - customer service failures

It seems not a week goes by when I don’t hear from a constituent with a shocking example of Southern Housing Group’s (SHG) dire customer service. Whilst MPs regularly receive correspondence from residents about housing problems, including some linked to SHG, there has been a noticeable, and sharp, uptick in the frequency their name is coming up in the casework I receive.   

Royal Mail's service delivery failures

Getting letters delivered by Royal Mail seems to be nearly impossible for my constituents judging by the message they are sending me, so I should hardly be surprised that the company has not yet replied to the email I sent them on the 2 June about their service standards. 

To compound things even more, a large part of my message to Royal Mail (copied below) re-asked questions about staffing, capacity and pressures the company face, which they failed to address in a reply to a message I sent them back in March. 


I recently visited Community, Advice, Support and Education (CASE), a brilliant charity in Hollingdean supporting residents on wide-ranging issues. In particular, CASE are champions of social justice, and their work often focuses on tackling poverty and hardship, as well as challenging unfair benefit decisions which have deprived people of the vital money they are entitled to receive.

Remembering Suffragettes in Brighton and Hove

On Friday I was honoured to be asked to unveil the Blue Plaque to mark the former Brighton office of the Women's Social and Political Union (WSPU) near the Clock Tower.

Campaigners and local historians have been piecing together the important role that women in the city played in the suffrage movement, and working hard to ensure that their achievements are properly recognised, remembered and celebrated.

Possability People's disability advice service at risk of closure

Possability People's advice centre is a vital service that has enabled many of my constituents to successfully challenge incorrect disability benefit decisions, and helped them to get the support they need. Therefore, the announcement that Possability People will have to close their advice centre following a funding decision made by Brighton and Hove CCG is deeply worrying.

Caroline asks the Secretary of State for Education to meet with local head teachers to discuss the funding crisis in the city's schools

I’ve written to the Secretary of State for Education, Damian Hinds MP, to ask whether he will agree to meet a delegation of head teachers from schools in my Brighton Pavilion constituency.

Supporting the Brighton and Hove campaign opposing animal acts in circuses

The Green Party have long argued that animal acts in circuses are cruel and degrading, and should not be allowed to continue.

In Westminster, and previously as an MEP, I’ve actively fought for measures that would bring greater animal protection – including the campaign to end the use of wild animals in circuses.

Season's Greetings Card Competition 2018

I’m delighted to announce the results in the competition to design the greetings cards that I’ll send out in the run-up to Christmas

The winning designs are by:

Carlos Delgado Villalta in Year 4 at St Joseph’s Primary School

Zuzanna Wszola in Year 6 at St Joseph’s Primary School

Angela Dhelpra in Year 1 at St Bartholomew’s.

All pictured above.

Controversial weedkiller glyphosate - and why I'm calling for non-chemical alternatives in Brighton and Hove

Over the last few months I’ve written to Brighton and Hove City Council on a number of occasions about their use of the herbicide glyphosate – a chemical currently used in many weedkillers – and one that the local authority uses for weed control in the city.

Welcome U-turn to scrap the outsourced 3GS waste and litter enforcement contract

At the Environment, Transport, and Sustainability next week councillors will look to end the contract it has with 3GS Environmental Solutions for waste and litter enforcement, and take the service back in house. It’s something I’ve been lobbying the Council on for some time, and if this motion passes it will mark a huge victory for the dozens of residents and businesses who've contacted me about the absurd fines 3GS has landed them with for innocent mistakes.


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